Asking questions can be compulsory. If you are ignorant of an issue in the creed, an affair regarding worship—in your prayer or fasting—or in your dealings and transactions; you are afraid of falling into prohibited transactions, and the different types of usury; asking questions regarding what is compulsory for you to do; in correcting your creed and avoiding Shirk; in correcting your practicing of the Sunnah, for you to avoid innovations, and regarding correcting your dealings and transactions—questions of this nature are compulsory. [Asking them is] from the aspect of seeking knowledge.
Seeking knowledge is compulsory for every Muslim male and female. And asking questions correctly is half of knowledge.
The one who arrogance or shyness prevents from asking questions will remain ignorant throughout his lifetime.
Two kinds of people never learn: the SHY and the ARROGANT.
Shyness is praiseworthy in all situations except for this. [That is,] the shyness that prevents you from asking questions and learning, such as you feeling withdrawn, for people not to laugh at you and for them not to say, “Why is he asking this sort of question?”
Or you are arrogant and think that you are old and important, and you tell yourself that, “How can you ask in front of the people, while you are so-and-so, the son of so-and-so?”
So, this prevented you from learning and you remain ignorant.
Two kinds of people never learn: the ARROGANT and the SHY.
It is particularly compulsory for you to ask questions regarding what you are ignorant of. This is not the blameworthy questioning.